Collection of Child   

Regarding the collection of your child from nursery:

We ask our parents and carers to be punctual when collecting your children from Samuels. 

Only authorised adults whom the parents and carers have authorised to collect the child will be allowed to take the children home. 

Written permission is required for us to allow anybody else to collect your child. If this arrangement was to take place on a single occasion, either you or the person dropping the child off that day will need to sign in our special book, letting us know who will be collecting the child. 

If the arrangement was to be either permanently or for a specific period of time, we will still need the parent or carer to sign in our designated book letting us know who the person or persons collecting the child are. You will also need to specify the period of time the new arrangement will last for. 

If for whatever reason the parent or carer was to be detained, we request that you ring our office as soon as possible to let us know the reason for your delay and how long it will take for you to get to the nursery. If this period of time was to be longer than 10 minutes, we request that you make alternative arrangements and that you inform us. If we have not been informed, we may not allow that person to collect your child.

Under no circumstances will we allow anybody who has not been authorised to take your child with them.

For your information, here is a reminder of both contact numbers for Samuels Christian Nursery. Please make sure that you have them always available with you for any eventuality:

       Samuels Office Telephone number: 01604 968310

       Samuels moblie: 07784 725881

In the event that a child is not collected by an authorised adult by their expected collection time be assured that the child will receive a high standard of care in order to cause as little distress as possible. However, Samuels will put into practice the following procedures.

We will:

  • Use the phone numbers you have supplied on the application form to contact the parents and carers.
  • If there is no reply we will phone the emergency contact numbers you have given us.
  • After one hour, if we are unable to make any contact with parents/carers, Social Services will be informed.
  • We will act on their advice regarding the care and safety of the child.